The statement: "Handguns claimed the lives of more than 11,000 Americans in 2010" is an example of a(n) ________ claim.
A. conceptual
B. opinion
C. factual
D. scientific
Answer: C
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The Internet is an example of ______ as well as ______.
A. interpersonal communication; mass media B. mass media; public communication C. broadcasted media; interpersonal communication D. mass media only
Listening for understanding with the goal of reflecting the perspective of the other party without evaluation is called ______.
A. appreciative listening B. listening for comprehension C. reframing D. empathic listening
A rhetorical question is a question used for effect that audience members are supposed to answer out loud
Indicate whether the statement is true or false