Gabrielle has an interview for a position in sales. Which of the following would most likely contribute to a favorable first impression in the interview
a. Maintain eye contact and use body language to convey confidence.
b. Use the interviewer's first name to convey friendliness.
c. Gently shake hands so that the impression given is not overbearing.
d. Sit back and relax to appear in control of the situation.
A
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Changing an image is most necessary:
A) every few years to meet changing consumers B) when sales begin to decline C) when target markets shrink or disappear or a firm's image no longer matches industry trends and consumer expectations D) when a competitor enters the market with a product that is viewed as being superior
When determining appropriate dress for the workplace, what should the underlying goal of the style of dress be?
A) Earning a reputation for your skills, not for what you wear B) Appearing casual and approachable C) Conforming to others D) Changing the attitude of those who are not as stylish E) Impressing customers and managers with your awareness of trends in the industry
Cost accumulation is used to:
A. Determine the cost of a particular cost object. B. Identify and estimate opportunity costs. C. Set the selling price for a service. D. Identify fixed and variable costs.
Oral transitions are unnecessary in a presentation if you use transition slides
Indicate whether the statement is true or false