Ashlyn focuses her energy at her car manufacturing company on assessing market fluctuations and shaping the goals of the organization for the future. She communicates well with her staff and enjoys the social aspect of work with the people around her. She leaves the details and daily operations primarily to other capable staff in the organization. Applying Katz’s skills model, at what level of management is Ashlyn?
A. top management
B. middle management
C. supervisory management
D. low-level management
A. top management
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How can an organization protect itself against discrimination and unjust dismissal lawsuits?
A. The organization should use a single rater to rate all the employees. B. The requirements for job success should be clearly communicated to employees. C. The organization should provide a review of all top performance ratings by senior managers. D. The organization should dismiss poor performers. E. Performance measures should evaluate personal traits.
The absolute limit of company demand is the market potential; the two would be equal if the company captured 100 percent of the market
Indicate whether the statement is true or false
Answer the following statements true (T) or false (F)
1.Many managers feel too secure to stir up conflict among their subordinates. 2.Conflict can be extremely beneficial to the workplace. 3.Issues that are worth conflict connect people with a sense of purpose beyond self-interest. 4.Until the 1940s, the role of the manager was to eliminate conflict in the workplace, usually by punishing the perceived initiators.
Knowledge about the organization, its products, and its services best describes
A) technical skills. B) business skills. C) interpersonal skills. D) conceptual skills.