Which system increases employee productivity for supermarkets?
a. debit card system
b. self-scanning
c. outsourcing
d. data-base management
b
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Suppose a bank earned $173 million in interest on its assets of $2,153 million, it paid out $81 million in interest on its liabilities (excluding capital) of $2,007 million, and it paid its workers $71 million in total compensation. The bank's return on equity is approximately
A. 12 percent. B. 14 percent. C. 16 percent. D. 18 percent.
According to the text, what is the single most important factor in improving the climate for ethical behavior in a sales force?
A. Quick disciplinary action against offenders B. The actions taken by top management C. Effective goal-setting programs D. The development of ethics training seminars E. The establishment of whistle-blowing procedures
A mandate to reduce costs, increase product quality, and/or improve production processes through continuous improvement is known as
a. kaizen costing. b. activity-based costing. c. the theory of constraints. d. mass customization.
Which of the following is an example of incidental damages you might be awarded if you are wrongfully terminated from your job?
a. The costs of psychological counseling. b. The costs of mailing resumes to prospective employers. c. The costs of a new wardrobe for future interviews. d. The costs of cosmetic surgery.