Before assuming the role of advocate, the case manager should:

I. determine whether there is a legitimate grievance that warrants advocacy.
II. decide whether advocacy is more appropriate than other interventions.
III. identify resources that can meet the goals and objectives of the client.
IV. discuss the need for and importance of advocacy with the client.
V. encourage the client to confront the agency or agencies involved.

A. I, III and V
B. II, III, IV, and V
C. I, II, III, IV, and V
D. I, II and IV


D

Social Work & Human Services

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A 33-year-old lawyer is convinced his promotion was refused because two senior associates dislike him. He was told he needs further experience, but that the firm would like to consider him for promotion in six months. He tells his social worker that he knows they turned him down because he is too aggressive and that they will deny his promotion again. The social worker's best response is:

A. "Yes, you are probably too aggressive for them." B. "How could you believe something for which you have no evidence?" C. "You may be right, but they offered to reconsider you." D. "That is the way law firms are."

Social Work & Human Services

You work for a nonprofit agency that rescues abused animals. You have identified your target market and are now focusing on the marketing aspect. You have prior experience with this task and begin the process by doing which of the following?

a. Implement a telephone campaign and contact all of the individuals and groups your agency is targeting. b. Contact the segment of the target market that is most likely to have the means to substantially support the agency. c. Focus the marketing efforts equally on all groups of the target market. d. Break down the market into portions so that the marketing efforts can be focused on just a few of the segments.

Social Work & Human Services

The health care environment can be contradictory to social work values. This is especially

TRUE in situations A) Where the hospital requires that patients sign advance directives B) Where there is a denial of transplants to elderly patients C) When health care organizations make huge profits but deny some people access to health care D) There is a lack of confidentiality in patient records and billing procedures

Social Work & Human Services

Emancipation Proclamation (1863)

What will be an ideal response?

Social Work & Human Services