The informal communication processes within the organization, including stories, jokes, and gossip, constitute which of the following?
A. retention
B. equifinality
C. cultural network
D. synergy
C. cultural network
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Severe anxiety about speaking to another person or group is called
a. resistance b. desensitization c. awfullizing d. communication apprehension
What types of films were brought to production immediately in postwar Russia?
a. boy-loves- tractor b. historic heroes of the people c. science fiction d. crime thrillers
The responsiveness of an organization to a customer is important because:
A. Customers tend to exaggerate wait times B. Customers want quality C. Customers feel more important the longer they wait D. B and C above
Testimonials must be:
a. Made by well-known celebrities b. True and based on experiences of real people c. Based on experiences of real people d. True