Well-conceived, state-of-the-art information and operating systems
A. help managers run a tight ship and preserve strong, centralized control over internal activities.
B. make it simple and easy to spot cost overruns and inefficiencies.
C. are valuable tools for shortening a company's value chain, boosting workforce morale and productivity, and simplifying the task of adopting best practices.
D. are essential because business process reengineering efforts, TQM, Six Sigma, and benchmarking programs can't be carried out effectively without them.
E. not only enable better strategy execution but also strengthen organizational capabilities (perhaps enough to provide a competitive edge over rivals).
Answer: E
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