What dimension of competitiveness does time-to-market performance in product design and process selection affect?
A. Engineering hours per project
B. Responsiveness to customer needs
C. Aesthetics of design
D. The cost of ongoing service
E. None of these
Answer: B
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Which of the following statements is LEAST likely to be true about networking?
A. Relationships are based on usefulness and profit sharing. B. The people who make up your relationship network will allow you to learn from them. C. Building and maintaining relationships requires the mutual investment of effort, time, and resources. D. Salespeople should always ask themselves how they can help those in their network. E. Networking is your personal array of relationship.
An advantage of using the perpetual inventory system is that it requires less recordkeeping than the periodic inventory system
Indicate whether the statement is true or false
Psychological capital is made up of feelings of competence, hope, optimism and ______.
A. humility B. courage C. resilience D. temperance
Marco asks his manager to listen in while he makes calls one day to help him figure out what he could be doing better. The manager concludes that Marco is doing an excellent job of building rapport but is not qualifying prospects as he talks to them
The manager suggests that Marco spend less time talking about the prospect's personal details and: A) more time talking about the features of the product B) focus on non-verbal ways to build rapport with the prospect, such as making active listening noises C) keep a list of qualifying questions in front of him so he makes sure to ask each one of them during the call D) practice his elevator pitch so he can help the prospect understand the product more quickly, since they do not have time on the phone to do a long pitch E) instead, talk about himself so the prospect will be able to trust him more easily