Compare and contrast the consultants, Peters and Waterman’s, conception of culture to that of the feminists, Smircich and Martin.

What will be an ideal response?


A satisfactory answer would identify Peters and Waterman’s commitment to the notion of a strong culture of excellence and Smircich and Martin’s critique that such cultures were often masculinist. A better answer would tease out the differences between functionalist, differentiated and fragmented approaches, while an excellent answer would do all of this and provide some clear examples of strong cultures that were not excellent, and were masculinist total institutions that suppressed the feminine.

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During the mid-1880's, which national labor union was at its peak in terms of power?

A. Industrial Workers of the World. B. Knights of Labor. C. National Labor Union. D. American Federation of Labor.

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When using the equity method, receipt of cash dividends increases the book value of an investment in equity securities.

Answer the following statement true (T) or false (F)

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Retaining good workers, irrespective of their diverse backgrounds, is becoming increasingly important because

A. the younger workforce has lower educational qualifications. B. the number of monolithic organizations is increasing. C. converting pluralistic organizations into monolithic organizations has become necessary. D. replacing experienced workers has become more costly. E. the market demand for labor force is reducing.

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Programs that are used mainly by companies to take orders, generate leads, and provide service to customers with questions or concerns are called

A. Voice over Internet Protocol (VoIP). B. outbound telemarketing programs. C. inbound telemarketing programs. D. all of the above.

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