Building a model aircraft for wind-tunnel studies to stimulate the performance of a real aircraft design is an example of ______.
a. an abstract simulation
b. a physical simulation
c. a process simulation
d. a design simulation
b. a physical simulation
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________ is the primary means that many customer service professionals use to determine current needs of their customers.
A. Surveying B. Listening C. Statistical analysis D. Hearing
Which of the following practices should be avoided when reproducing the questionnaire?
A) If the printed questionnaire runs to several pages, it should take the form of a booklet. B) Sideways formatting and splitting should be done to conserve space. C) Directions or instructions should be placed as close to the questions as possible. D) Surveys directed at different respondent groups can be reproduced on different colored paper.
All instructions begin with an introduction
Indicate whether the statement is true or false
A normal yield curve that is upward sloping implies that:?
A. ?the returns on short-term securities are higher than the returns on long-term securities of similar risk. B. ?the returns on long-term securities are equal to the returns on short-term securities of similar risk. C. ?the returns on short-term securities are lower than the returns on long-term securities of similar risk. D. ?the returns on bonds with higher maturity risks are lower than the returns on bonds with lower maturity risks. E. ?the returns on bonds with a lower default risks are higher than the returns on bonds with higher default risks.