___________ occurs when groups are so focused on analyzing a problem that they fail to make a decision
a. False consensus
b. Minority reports
c. Decreasing options
d. Analysis paralysis
e. Argumentativeness
d
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A language’s set of rules that dictate how words should be organized is called ______.
a. grammar b. semantics c. messages d. syntax
Which of the following is a type of nonverbal communication that affects pitch, stress, tone, non ?word sounds, and sound fillers?
a. chronemics b. paralanguage c. oculesics d. proxemics
According to your textbook, which of the following three skills are needed to open an interview effectively?
A. Make a positive first impression, establish rapport, clarify interview goals B. Make a positive first impression, clarify interview goals, end interview effectively C. Establish rapport, establish power, clarify interview goals D. Establish rapport, establish power, make a positive first impression
In the introduction to her speech about the natural wonders of Yosemite National Park, Riley said, "My family has vacationed in Yosemite National Park every year since I was born. Yosemite is where I took my first step and lost my first tooth, and it's also where I saw my first black bear.". In these sentences, Riley was
a. revealing her topic b. previewing her speech c. catching the audience's attention d. establishing her credibility