The text describes three ways in which, when you are at work, you are in a different frame where you enact relationships and perform identities connected to work. Which of the following is NOT one of those ways?

a. Workplace formality/hierarchy
b. Workplace identities
c. Workplace routine
d. Workplace goals


c. Workplace routine

Communication & Mass Media

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Miko's speech about study skills included quotes from two straight-A students explaining how to

ensure good grades in college courses. This particular type of supporting material is ________ . Fill in the blanks with correct word

Communication & Mass Media

Individualist cultures are generally known to ______.

a. emphasize the importance of one’s place in the system b. stress group benefit c. emphasize acting for the common good d. focus on personal goals and achievements

Communication & Mass Media

The statement, "My spring break trip was a train wreck because everything that could go wrong, did go wrong", illustrates the use of _____________ to improve style. 

A. precision B. narrative C. metaphor D. disposition

Communication & Mass Media

Which of the following is a disadvantage of scripted speeches?

A. It is common for speakers to forget main points. B. Speakers often find it difficult to use good eye contact with listeners. C. Speakers typically find it difficult to include long quotes from outside sources. D. It can be difficult to fit scripted speeches into a short, specific time frame.

Communication & Mass Media