During the 1980s, which of the following events triggered concerns about business ethics?
a. potential wrongdoing by Exxon related to the Valdez oil spill
b. lack of corporate social responsibility by Viacom
c. ineffectiveness of the United Nation’s Global Compact
d. possible errors by Johnson & Johnson in the Tylenol case
a. potential wrongdoing by Exxon related to the Valdez oil spill
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A factorial design is used when a researcher wishes to examine the impact of a single independent variable on multiple dependent variables
Indicate whether the statement is true or false.
Internal summaries perform two functions for the speaker. They remind the audience of the key points the speaker has already talked about, and
A) they link previous points with the upcoming one B) they signal that the speech is drawing to a close C) they introduce the first main point of the speech D) they establish a contrast between the introduction and main points of the speech
What are the principal activities in crisis management?
A) protecting positions B) responding to or preventing issues C) building coalitions D) Both B and C. E) suppressing the media
Conducting a personal inventory is a strategy for
A) selecting a topic. B) creating a strategic plan. C) researching the topic. D) brainstorming. E) selecting supporting material.