Which of the risk estimates is appropriate for the Firm-Fixed price contract type?
a. Buyer high risk, supplier low risk
b. Full risk for supplier only
c. Buyer low risk, supplier high risk
d. None of the choices
e. Full risk for buyer only
c
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Looking for opportunities to generate small talk about nonbusiness-related matters with customers describes which type of customer encounter?
A. Offer a channel partner B. Establish rapport C. Identify customer needs D. Satisfy customer needs
A challenge during the support phase of a system's life cycle is _____.
A. complying with changing business needs B. converting operations from an old system to a new system C. integrating disparate stand-alone information systems D. investigating the feasibility of a new information system
A retailer's return on assets equals 5 percent. Its financial leverage is 4 . What is its return on net worth?
a. 10 percent b. 16 percent c. 20 percent d. The answer cannot be determined from the information provided
In comparison to the straight-line layout, a U-shaped layout ______.
a. is more compact b. increases the handling of materials c. requires more manpower d. is highly regulated