Several ideas for reducing people turnoffs are offered in this chapter. Among them is/are:

A)

changing employee communication behaviors, which can be done easily with training.

B)

clearly identifying taboos–certain messages, terms, language and nonverbal behaviors that are unacceptable.

C)

hiring people with good technical skills rather than stressing interpersonal skills.

D)

All of the above.


B

Business

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It is highly unlikely that greater shareholder control of internal corporate governance will lead to greater corporate social responsibility.

Answer the following statement true (T) or false (F)

Business

Any change in the status of a competitor will affect the power a business is able to exert in its market and industry

Indicate whether the statement is true or false

Business

Ellis Retail is considering an investment in a delivery truck. Ellis has found a used truck that he can purchase for $8,000 . He estimates the truck would last six years and increase his store's net cash revenues by $2,000 per year. At the end of six years, the truck would have no salvage value and would be discarded. Ellis will depreciate the truck using the straight-line method. Refer to Ellis

Retail. What is the payback period on the investment in the new truck? a. 12 years b. 6 years c. 4 years d. 2 years

Business

You should always find out _____________ of the publisher or community to whom you are submitting a document

a. the address b. the official name c. the specific format requirements d. the size

Business