Five characteristics of the self that can act as barriers to listening include all of the following EXCEPT
A. stereotypes.
B. personal bias.
C. egocentrism.
D. defensiveness.
Answer: A
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Great ad copywriting is all about ______.
a. entertainment and strategy b. precision and conciseness c. selling and entertaining d. words and images
Your textbook mentions all of the following as solutions to overcoming a distraction that is built into the setting except:
A. focus by taking notes B. silently acknowledge the noise and then redirect your attention to the speaker C. leave the room D. ask lots of questions E. all of these choices
Maintenance simply is the absence of ______.
A. adjustment B. motivation C. conflict D. disdain
You are arguing with your cousin and becoming frustrated because she does not seem to understand what you are saying. Instead of saying, "You are not listening to me," you state, "I don't think I'm being clear." You have used what principle of effective use of language?
A. Avoiding hate speech B. Owning your own thoughts or feelings C. Speaking at an appropriate level D. Separating fact from opinion