NOT, AND, and OR are comparison operators. _________________________

Indicate whether the statement is true or false


False - logical

Business

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Customers are more likely to talk about service that exceeded their expectation than about service that did not meet their expectation.

Answer the following statement true (T) or false (F)

Business

Porter's five forces model is also referred to as the value chain model

Indicate whether the statement is true or false

Business

A firm has an ROE equal to the industry average, but its price-to-book ratio is below the industry average. You know that the firm's _________.

A. earnings yield is above the industry average B. P/E ratio is above the industry average C. dividend payout ratio is too high D. interest burden must be below the industry average

Business

If cash is paid to a trustee who administers a sinking fund, the corporation would credit the Bond Sinking Fund for the amount of cash paid.

Answer the following statement true (T) or false (F)

Business