During an intake interview, questioning:
A. should be used whenever the case manager needs to fill a silence.
B. should be used whenever a case manager needs to solve a problem.
C. should be used to begin the interview and identify client strengths.
D. should be used as the main method for gathering information.
C
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What kinds of assessment should Emelia try to arrange for the Snyders?
Emelia coordinated a Meals on Wheels Program for the elderly, and supervised 10 volunteers who delivered the meals. One day, when Emelia filled in for a volunteer and delivered a meal to the Snyders, she found Mr. Snyder very agitated and worried because Mrs. Snyder was missing. Apparently she had wandered off before. Because it was cold outside and they lived two blocks from a busy street, Emelia was alarmed and struggled with how to respond to this unexpected situation. As she tried to prioritize her responsibilities, she began to wonder if her volunteers were communicating with her and if they were well-trained for their responsibilities.
Which statement about custom service organizations is correct within the human services?
A. All human service organizations are organized as custom service organizations. B. Developments such as managed care have led to the creation of more custom service organizations. C. Organizations that describe themselves as custom service organizations still function as production lines and linkages whenever it is feasible and ethical. D. Custom services are more likely to be found in the public sector than in the private sector.
The tendency of families to resist change in order to maintain a steady state is known as
a. homeostasis b. the black box concept c. paradox d. complementarity
It is not uncommon for an insufficient parental hierarchy to lead to which of the following outcomes?
A) Disengaged family boundaries B) Enmeshed family boundaries C) Appropriate family boundaries D) Invested family boundaries