The principles of primacy and recency apply to which of the following organizational patterns?
A) spatial
B) cause and effect
C) topical
D) problem-solution
Answer: C
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Which of the following is NOT a measure of customer service?
A. Sales B. Training C. Profits D. Customer count E. Number of complaints and grievances
Bernard sees love as a game. He enjoys entertainment and excitement and often breaks off relationships when they no longer amuse him. Which type of lover is Bernard?
a. storgic b. ludic c. erotic d. pragmatic
When you work in international organizations, it's a good general rule to give awards to individuals who achieve more than their peers
Indicate whether the statement is true or false
Bona fide occupational qualifications (BFOQs) generally exclude all of the following EXCEPT ________.
A. disabilities B. physical attributes C. citizenship D. physical appearance