A(n) ______ measures financial, customer service, and internal business performance as well as learning and growth performance.

a. labor analysis
b. balanced scorecard
c. financial report
d. internal business report


b. balanced scorecard

Business

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Causing a delay to a subsequent activity is called

A) free float. B) designated slack. C) reduced slack. D) total float.

Business

________ may reduce overall profits for a firm if a single product contributes the majority of the demand

A) Shortened forecasting window B) Quick response C) Postponement D) Tailored sourcing

Business

Financial institutions that exchange digital images of checks must also send the original paper checks

Indicate whether the statement is true or false

Business

A bank pays a quoted annual (nominal) interest rate of 8%. However, it pays interest (compounded) daily using a 365-day year. What is the effective annual rate of return?

A) 7.86% B) 7.54% C) 8.57% D) 8.33% E) 9.21%

Business