Speakers deliver informative speeches for all of the following reasons EXCEPT
a. to explain a process, procedure, organization, or function.
b. when they describe a person, place, or thing.
c. to convince their audience of something.
d. when they define a word or concept.
c. to convince their audience of something.
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The use of short-term incentives to encourage the purchase or sale of a product or service is called ________
A) direct marketing B) sales promotion C) personal selling D) public relations E) publicity
Which is true?
A. Service desks typically focus equal attention on both incident and problem management, as both are critical to service restoration. B. Since all incidents require root cause analysis, some service desks dedicate specific analysts to this task to ensure it is performed efficiently. C. Root cause analysis typically happens during incident management if there is an outage affecting a large number of customers. D. Root cause analysis may not be justified in situations where an easy to use and viable workaround exists.
In an economic strike, workers refuse to work until:
A. Their strike funds run out. B. The employer meets their demands for conditions of employment. C. The contract expires. D. The NLRB rules they must return to work.
Razor scooters gained instant popularity because walkers and runners frequently saw people on the scooters zipping by them and having fun. This information suggests the adoption rate of the Razor scooter was most affected by which product characteristic?
A. complexity B. trialability C. relative advantage D. observability E. compatibility