Support systems that allow employees to communicate with each other and with customers and suppliers are called ____
a. transaction processing systems (TPS)
b. decision support/knowledge based systems (DSS/KBS)
c. office support systems (OSS)
d. collaboration support systems (CSS)
d
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Lifetime customer value refers to:
A) the present value of the total revenue that can be produced by a customer. B) actual value of the total revenue that can be produced by a customer. C) the total number of products purchased by a customer in his lifetime. D) actual value of the total profit that can be produced by a customer.
Brands provide expectations of quality, risk reduction, and prestige
Indicate whether the statement is true or false
ISPs are not liable for the content transmitted over their networks by email users and websites.
Answer the following statement true (T) or false (F)
Ann Cohen signed a lease for an apartment that required that she pay the first month's rent of $2,200, the last month's rent of $2,200, and a cleaning deposit of $350. Ann wonders, "Isn't it a violation of the law to require someone to pay almost $5,000 to move into an apartment?" Choose from the following your response to Ann: A) Ann is correct; under the URLTA, the landlord has exceeded the
amount permitted for tenant deposits. B) Ann is incorrect; prepaid rent is not considered a deposit and the first month's rent is due - the cleaning deposit is within URLTA limits. C) Ann is correct because the deposits required exceed one month's rent, the URLTA limit. D) Ann is correct because the amount required cannot exceed one month's rent by more than 10% under the URLTA.