Which of the following budgets is prepared THIRD?
a. Cash disbursements.
b. Production.
c. Material purchases.
d. Sales.
c
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Why should companies seek to recover potentially lost customers? What do studies show about the cost advantage of such recovery efforts?
What will be an ideal response?
Before the fall term began, professors at Hillview College were required to fill out numerous forms, including performance objectives, surveys, and lists of their summer contacts with prospective students. Many professors complained that their time would be better spent preparing for their courses. This situation is an example of which barrier to successful control?
A. overemphasis on paperwork B. overemphasis on one instead of multiple approaches C. too much control D. overemphasis on means instead of ends E. too much flexibility
Theories that try to understand the thought processes by which people decide how to act are called
A. needs-based perspectives. B. reinforcement perspectives. C. job design perspectives. D. cognitive perspectives. E. process perspectives.
Which of the following is true with regard to products?
A) The quality of products is far more difficult to measure than that of services. B) Products do not include experiences, organizations, persons, places, and ideas. C) Products are not meant for sale in the market. D) Products include services, events, persons, places, organizations, ideas, or a mixture of these. E) Products refer to only those activities that are essentially intangible.