Jerry is a person who is formally trained to help parties who are in conflict reach an acceptable solution. He does not actually make the decision, but he is a third-party neutral person. Jerry can best be called a(n) ______.
A. arbitrator
B. facilitator
C. conciliator
D. mediator
D. mediator
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Forms of alternative marketing include the following, except:
A) video game marketing B) lifestyle marketing C) experiential marketing D) branded entertainment
The top global merchandise exporter is:
A) China. B) Germany. C) the United States. D) Japan. E) Korea.
You have covered the major points of the sales presentation and detected considerable buyer interest, but you feel that the prospect will not be able to put the entire picture together without help. Which type of closing would be most appropriate?
A) balance sheet close B) management close C) summary-of-benefits close D) trial close E) assumptive close
Which of the following would not be considered an internal centralized service department?
A) Payroll accounting department B) Manufacturing department C) Information systems department D) Purchasing department