Answer the following statement(s) true (T) or false (F)

1. In public relations, a blog can strategically target specific audiences with posts designed to build community and invite conversation.
2. Donald is a PR Manager for Bright ’n Shiny, a national trash removal company. Before he recommends an effective social media strategy, he must first determine who the target publics are and the trash routes in their specific areas.
3. The social space is the only place where public relations activities, and how they are targeted, can be adjusted in real time to take advantage of new media opportunities.
4. During a non-profit organization’s online fundraising auction, chat bots could be used to provide milestone updates, share new auction item details and answer general bidding questions.
5. Understanding data analytics should also include how to collect actionable data as insight for building an effective measurement plan.


1. TRUE
2. FALSE
3. TRUE
4. TRUE
5. TRUE

Communication & Mass Media

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