What type of service of process is done with a notice appearing in a paper of general circulation?
a. Personal service
b. Substituted service
c. Service by publication
d. Service by mail
c
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In which of the following situations would OD techniques be the most helpful?
A. Increasing efficiency among employees in a firm. B. Assisting employees in dealing with stressful situations. C. Helping employees from two similar organizations work better together in a strategic alliance. D. Facilitating discussion of ethical issues in preparing a company's code of ethics. E. Working with the CEO to determine how to increase profitability.
Which of the following statements about retail store personnel is true?
A) The presence of knowledgeable sales personnel is generally unimportant to shoppers. B) Shoppers tend to rate the quality of service they receive from sales personnel as low. C) The turnover rate among sales personnel is low. D) Superior customer service is rarely seen as a competitive advantage. E) Store personnel are unrelated to a store's image.
Summaries are ______________ of the important points in a document
a. direct quotations b. maps c. abridgements d. explanations
Which of the following is not true?
a. Acquisition cost for a merchandising firm includes the costs incurred to purchase and transport the inventory prior to sale. b. Acquisition cost for a manufacturing firm includes the direct material, direct labor, and manufacturing overhead cost to produce the inventory. c. If the market values of inventory items decline below acquisition cost prior to sale, firms must reduce their balance sheet carrying values using the lower of cost or market method. d. If the market values of inventories increase during a period, IFRS permits firms to recognize the unrealized gain to the extent that the firm had previously recognized an unrealized loss on those inventory items. e. If the market values of inventories increase during a period, U.S. GAAP permits firms to recognize the unrealized gain to the extent that the firm had previously recognized an unrealized loss on those inventory items.