A woman who spoke English was an immigrant from the Middle East, attending the clinic for the first time with two female friends. When a male nurse attempted to get a health history, the woman refused to respond to his questions
Which of the following actions should be taken by the nurse?
a.
Ask a female nurse to talk with the client
b.
Ensure that the client has privacy, with the two female friends waiting outside before trying again
c.
Explain that the woman cannot see a physician until the nurse obtains a health history and does an initial examination
d.
Stress that the clinic is free and she does not have to pay extra to see both the nurse and the physician
ANS: A
He should ask a female nurse to talk with the client. Many culture groups have strong norms regarding appropriate gender behavior. Norms are the rules by which human behavior is governed and result from the cultural values held by the group. All societies have rules or norms that specify appropriate and inappropriate behavior. Individuals are rewarded or punished as they conform to, or deviate from, the established norms. Thus, this woman is likely to not deviate from these cultural norms and should be given the opportunity to speak with a female nurse. The other responses do not address the cultural needs regarding gender that this client needs to have addressed.
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