All of the following are true regarding conflict and its resolution except:
A. Conflict can make daily routines more exciting
B. Conflict takes energy
C. Some organizational environments are continuously conflict-free
D. One of the steps in conflict resolution is to empathize with your
opponent’s perspective
C
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You can have a valid instrument that is unreliable
Indicate whether the statement is true or false
Guidelines from the North American Association of Christians in Social Work include all of the following except:
a. Human beings are of infinite worth b. Professional education and training in self-discipline are indispensable to good social work c. Bringing clients into my faith is the highest goal of my social work d. No person is beyond help, although at this time we may not have the knowledge or skill to help
Effective communication skills include which of the following?
I. Using language that the person understands. II. Congruence between verbal and nonverbal messages. III. Giving advice in an attempt to offer solutions. IV. Being sensitive to any cultural differences. A. II, III and IV B. I and II C. III and IV D. I, II and IV
Contrary to earlier studies of taste and aging, recent researchers have found little evidence of taste bud loss with aging
Indicate whether the statement is true or false