Which of the following is true regarding the Gramm-Leach-Bliley Financial Modernization Act?
a. It requires that financial institutions provide privacy protections to consumers, that customers be given notice before the sharing of personal information with other entities occurs, and that customers be given the right to opt out of disclosures to third parties.
b. It requires that financial institutions provide privacy protections to consumers and that customers be given notice before the sharing of personal information with other entities occurs, but not that customers be given the right to opt out of disclosures to third parties.
c. It requires that financial institutions avoid giving out specific information about the amount of funds in customer accounts, but other customer information may be given to third parties without providing customer notification.
d. It addresses the amount of financial reserves a bank must hold and bank lending practices, but it does not address customer privacy concerns.
a
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The benefits of the object-oriented approach to systems design include all of the following except
a. this approach does not require input from accountants and auditors b. development time is reduced c. a standard module once tested does not have to be retested until changes are made d. system maintenance activities are simplified
When conducting selection interviews, Enrique does not prepare questions. He prefers to greet each job candidate and allow the interview to develop organically. He says he likes to have more of a “conversation” than an interview with each candidate. His questions to each candidate are different. Enrique conducts a(n) ______ interview.
A. open-ended B. unstructured C. semi-structured D. probing
An agreement between two franchisors in which the two franchisors offer their products together is called double franchising.
Answer the following statement true (T) or false (F)
According to Tom Duncan's basic categories of contact or touch points, which of the following best describes interactions that occur with a company or brand during the process of buying or using the product or service?
A. distributive touch points B. intrinsic touch points C. company-created touch points D. unexpected touch points E. customer-initiated touch points