________are clearly defined procedures governing the execution of all tasks within the jurisdiction of a given agency
a. Hierarchies
b. Spoil systems
c. Bureaucracies
d. Welfare states
e. Formal rules
e
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Susan crashes her bike into a car. While checking for damages, the car's driver notices a dent and a few scratches on the car. There is no other damage to the car or the driver. However, the driver wants to file a lawsuit against Susan for her reckless riding and the damage it has caused to his car. In this scenario, Susan will most likely be subjected to _____
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