Of these communication skills, which is used the most?
A. writing
B. listening
C. reading
D. speaking
Answer: B
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A trained researcher is conducting an information-gathering session with a single person to gain a deeper understanding of the participant's experiences with Starbucks. What type of primary research is being conducted?
A) survey B) focus group C) interview D) observation E) experiment
Ramone had difficulty listening to Sharhonda's speech advocating more aggressive enforcement of
existing gun control laws because he is a member of the Fraternal Order of Police. Ramone experienced A) factual distractions. B) physical distractions. C) physiological distractions. D) psychological distractions.
The cumulative record of communication events between the participants in a conversation is called the communication history.
a. true b. false