As George was speaking, Mindy was thinking about her response to his comments. What barrier to effective listening is Mindy demonstrating?
a) advising
b) filtering
c) rehearsing
d) comparing
Answer: c
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When people must choose between two alternatives, and they recognize one alternative but not the other, they often infer that the alternative they recognize has the higher value. This decision-making heuristic is called the
a. representativeness heuristic. b. recognition heuristic. c. framing heuristic. d. conjunction heuristic.
________ memory refers to a vivid recollection of an emotional event
a. Semantic b. Declarative c. Flashbulb d. Episodic
A communication and listening technique in which the listener uses nonverbal communication to signal that he or she is attentive to the speaker is known as ____
a. defensive listening c. active listening b. poor listening d. nondefensive listening
Describe the various goals of punishment that psychologists have identified in the recent decades.
What will be an ideal response?