On a bank's income statement, the provision for loan losses is an ________ item and represents the amount of ________ in the bank's loan loss reserves

A) income; decrease
B) income; increase
C) expense; decrease
D) expense; increase


D

Business

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"Increasing market share" and "increasing profit" is a poor objective because:

A) it is too challenging. B) it is not stated in quantitative terms. C) it doesn't mention quality. D) it doesn't assign responsibility.

Business

________ is a list of strategies, one for each player, with the property that no manager wants to unilaterally change his or her strategy

A) Nash equilibrium B) Budget equilibrium C) Generic equilibrium D) Cooperative equilibrium

Business

Tangibility of services can be increased by using sampling or other promotions

Indicate whether the statement is true or false

Business

Activity analysis is one of the first stages in implementing activity-based cost management (ABCM). Which of the following steps in activity analysis is usually performed first? 

A. Continuously improve the efficiency of all value-added activities and develop plans to eliminate or reduce nonvalue-added ones. B. Classify all activities as value-added or nonvalue-added. C. Chart, from start to finish, the activities used to complete the product or service. D. Identify the process objectives that are defined by what the customer wants or expects from the process.

Business