Which of the following is a provision in the Administrative Procedure Act (APA)?

A) It provides a procedure for receiving evidence and hearing requests for the granting of federal licenses.
B) It allows public access to most documents in the possession of federal administrative agencies.
C) It protects persons from harassment by administrative agencies.
D) It admits public access to administrative meetings concerning issuance of subpoenas.


A

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Answer the following statements true (T) or false (F)

1. “Hire for attitude and values; train for skills” doesn’t make much sense in the hospitality industry since it is service skills that lead to guest satisfaction. 2. Selecting the right person for a particular job should begin by first looking at the applicants, then looking at the job. 3. Since “service naturals” are rare in the labor pool, effective hospitality organizations place candidates who are outstanding technically but have no service skills into support positions. 4. It is much more important to find guest contact employees with the right abilities and motivation than the non-contact employees.

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The production budget is the starting point for preparation of the direct labor cost budget

Indicate whether the statement is true or false

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A widely accepted suggestion for enhancing the effectiveness of brainstorming is for the group to be composed of

A) homogeneous members. B) diverse members. C) members belonging to a similar age group. D) are looking for a break from the usual job routine.

Business

________ describes the seriousness of a problem's effects.

A. Immediacy B. Growth tendency C. Urgency D. Impact

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