As a communication specialist in the personnel office, you have been asked to prepare a workshop for newly elected quality circle coordinators. What are the points, ideas, or principles you should include that these new coordinators will be expected to adhere to while serving as problem-solving discussion leaders for their teams.

What will be an ideal response?


1. Prepare opening remarks to orient and initiate discussion.
2. Regulate and structure the discussion, so it is goal-oriented and systematic in problem solving.
3. Equalize opportunity for all members to speak/contribute - listen well to all remarks, and encourage all members to do so.
4. Stimulate creative thinking about possible solutions.
5. Stimulate critical thinking about information, proposed solutions, etc.
6. Foster meeting to meeting improvement (1 point each, up to total of 6)

Communication & Mass Media

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It is likely that you will be doing this in your initial radio jobs

A. running the board combo B. running the board just during remotes C. running the board just during Sunday morning church tapes D. running the board just during overnight hours E. none of these

Communication & Mass Media

What are some questions a speaker should ask when conducting a personal inventory? How can a personal inventory help a speaker choose a good topic?

What will be an ideal response?

Communication & Mass Media

If you mail an annual family newsletter to update your loved ones and you don't expect a response, you are using which model of communication?

A. transaction B. reaction C. interaction D. action

Communication & Mass Media

A(n) ________ is an evaluation about what is good or bad.

A. belief B. proposition of fact C. proposition of policy D. opinion

Communication & Mass Media