Companies that make forecasts that are accompanied by "meaningful cautionary statements identifying important factors that could cause actual results to differ materially from those in the forward-looking statement" are protected from litigation by:
a. the Securities Litigation Reform Act of 1995 b. the Securities Act of 1933
c. the Securities Exchange Act of 1934 d. the Howey Act
e. the Safe Harbor Act of 1995
a
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Working with customers calls for "emotional labor." This term means that:
A) employees need to vent their frustrations. B) boring, repetitive work makes people more emotional. C) we may be required to display emotions that are not exactly what we are feeling. D) getting mad at customers is normal and to be expected.
If a company’s target market consists of price conscious customers, a company may ______.
A. use slower modes of transportation B. carry low levels of inventory C. carry poor quality goods D. avoid outsourcing entirely
Which of the following is the FIRST step in a forecasting system?
A. Select the items to be forecasted. B. Select the forecast model(s). C. Determine the use of the forecast. D. Determine the time horizon of the forecast
Which of the following is NOT a step in implementing an effective CFSCM program?
a. Establish two-way communication between customers and suppliers. b. Understand customers’ strategic service needs. c. Establish functional interfaces between the company and its supply chain partners. d. Improve customer satisfaction through sales discounts.