One of the primary functions of communication when interacting with a person from a different culture is __________
A. adjustment and adaptation
B. relationship management
C. to render uncertainty irrelevant
D. problem-solving
E. none of the above
ANS: a
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Use the following persuasive strategies when audience members disagree with you:
build your personal credibility and set reasonable goals. Indicate whether the statement is true or false
According to Chapter 6, there are __________ factors that influence with whom we form
relationships. a. 2 b. 3 c. 4 d. 5 e. 6
The fact that audiences are egocentric means that
A. listeners interpret the speech through the speaker's frame of reference. B. listeners interpret what you say on the basis of what they know and believe. C. listeners believe that their cultural group is superior to all other groups. D. All of these answers are correct. E. Both listeners interpret what you say on the basis of what they know and believe and listeners interpret the speech through the speaker's frame of reference.
The canons of rhetoric are _________
A) ?invention, disposition, style, and memory, and delivery. B) ?reading, writing, listening, speaking. C) ?oral, literate, and electronic. D) ?to inform, to persuade, to entertain. E) ?audience analysis, topic selection, research, and organization.