Assurance is the:
A) ability to perform the service dependably and accurately.
B) ability of the service provider to respond to the customers needs on a timely basis.
C) service provider's employees' knowledge and courtesy and the confidence they instill.
D) high level of attention given to customers.
C
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In a sales message, the last paragraph should
a. make a final reference to the central selling point and picture good things resulting for the receiver. b. depict the action as easy to take and encourage the reader to act quickly. c. ask confidently for action, avoiding "I hope" and "if" phrasing. d. accomplish all the above.
You are a student considering several different graduate programs in Architecture. How might you organize information to make your decision?
A) Compare and contrast. B) Problem and solution. C) Cause and effect. D) None of the above.
Which of the following implies that aggregate or summary information is in agreement with detailed information?
A. Consistency B. Accuracy C. Completeness D. Uniqueness
Prevailing wages protect foreign workers working as registered nurses.
Answer the following statement true (T) or false (F)