Angela asked someone she worked with “How are you?” and she was surprised when her coworker told her she was in the middle of a divorce. Angela walked away thinking her coworker was inappropriate and rude. The misunderstanding in this interaction was caused by _________.
a. chronemics.
b. semantics.
c. syntactics.
d. pragmatics.
d. pragmatics.
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Ryan, a male college student who is white, and Dolores, a female dentist who is Latina, are both from the U.S. That means they share the same cultural values because the boundary of a culture is equal to the boundary of a nation
Indicate whether the statement is true or false.
The three primary strategies groups can use to reach a consensus include all of the following EXCEPT _____
a. be goal oriented b. listen c. promote honest dialogue and discussion d. avoid dissenters
Which advertising agency uses the term "Lovemark" to refer to brands people love?
a. DDB b. BBDO c. Leo Burnett d. Saatchi & Saatchi
Civil communication means that we consider the impact of our perceptions, actions, and words on other people as we interact with them or speak about them
Indicate whether the statement is true or false