When we describe ourselves as members of a group, we tend to emphasize __________.
A. ways we are similar to other group members
B. what we wish to change about the group
C. ways the group can shape our identity
D. what we dislike about the group
Answer: A
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Nonverbal communication that is used to emphasize some part of a verbal message is ______ it
A) to accent. B) to complement. C) to repeat. D) to contradict.
Anthony advises Cynthia on how to word her resume to increase her chances for promotion. As her mentor, Anthony's communication to Cynthia is
a. downward. b. horizontal. c. upward. d. parallel.
Contributors to achieving an effect are:
A. timing B. pace C. voice quality D. sound of individual words E. all of these F. none of these
Two techniques that can help you become a mindful listener are __________.
A. selection and retention B. criticism and assimilation C. mapping and note taking D. identification and description