Which of the following is NOT considered a probability sampling method?
A) simple random
B) systematic
C) cluster
D) stratified
E) convenience
E
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Which is true?
A. The process of incident tracking involves reviewing all incidents to help ensure that they have been permanently resolved in a timely fashion and that steps have been taken to prevent similar incidents in the future. B. A mission statement is a formal document that describes the intentions and expectations of management. Missions may be developed with regard to incident escalation, ownership, or notification. C. Some service desks may check customer entitlement, which is the determination of whether the customer is authorized to receive support, and, if so, the level of support the customer should receive D. The incident management process typically does not including answering questions such as "How do I...?" or "When will my new pc arrive?," as this wastes valuable time that could be spent restoring service.
A retailer seeks to study the impact of price on consumers' purchases. The most appropriate technique is _____
a. an experiment b. simulation c. the semantic differential d. observation
Match each term with the correct statement below.
a. technical skills b. conceptual skills c. human relations skills d. empowerment e. management f. leadership g. managerial hierarchy h. chain of command 1. What is the term that involves the application of the management functions in order to achieve organizational objectives? 2. Which term involves influencing others, and is not necessarily positional? 3. What is the management style that is used when the manager shares information with subordinates and grants them the power and the authority to make decisions? 4. What is the channel of communication, coordination, and control that indicates reporting relationships? 5. Which managerial skills are especially important at the executive level of management?
The Equal Pay Act and other federal laws prohibit employers from engaging in gender-based wage discrimination.?
Indicate whether the statement is true or false