In a series of experiments comparing the impact of verbal and nonverbal channels of communication on judgments of a speaker’s feelings, Albert Mehrabian determined the relative weights of verbal, vocal, and facial channels respectively as ______.
a. 7%, 38%, and 55%
b. 13%, 55%, and 32%
c. 21%, 33%, and 46%
d. 5%, 35%, and 60%
a. 7%, 38%, and 55%
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Which of the following is NOT a reason that audiences pay attention to speeches?
A) They know they will gain something from listening. B) They wish to satisfy an interest. C) They are opposed and want to be able to prove that the speaker is wrong. D) They need to know the information in the speech.
Case Study Krusteaz: What did Krusteaz do to aid consumers’ understanding of its products during the busy holiday season?
a. showed professional chefs using Krusteaz b. showed Krusteaz creations of school children c. showed consumers how to add extra ingredients to its base product d. interviewed the Krusteaz chef staff about uses of the product
As the company grew, new policies were formed. One of these was to wear formal attire. Tom ignored the policy, however, and continued to dress casually at the office
His behavior is an example of a) passive resistance b) complacency. c) uncertainty. d) information deficit.
At the graduation ceremony, the speaker challenged the graduates to achieve the full extent of their capabilities. The speaker appealed to listeners' esteem needs
Indicate whether the statement is true or false.