In recent years, developments among U.S. businesses have shifted attention away from the employment of traditional organizational subunits as the only mechanisms for achieving organizational goals and toward the increased use of groups
Indicate whether the statement is true or false
True
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Existence of gray markets leads to which of the following outcomes?
A) They make the distribution channel stronger. B) They create a free-rider problem making legitimate distributors' investments in supporting a manufacturer's product less productive. C) Goods sold in grey markets are always counterfeit. D) Goods sold in grey markets come with standard product warranties. E) Taxes imposed on grey market products are very high.
Arrow is "a different kind of company, manufacturing a different kind of a car"; the RoadPro is "like nothing else." Statements such as these reflect a firm's ________
A) portfolio B) marketing segment C) positioning D) marketing mix E) mission statement
___________________ are individuals that advise line management of the firm in a field of expertise, basically acting as internal consultants for the company within their fields of specialized knowledge.
A. Staff managers B. Line managers C. Night shift managers D. Strategic advisors E. Staffers
A self-service checkout stand at a grocery store is an example of?
a. Continuous improvement b. Service blueprinting c. Process automation d. Customer flow mapping