A patient tells the nurse that he does not understand the information in his medical record because "it's all a bunch of letters and numbers that don't make sense.". Which of the following should the nurse do to help this patient?

1. Sit with the patient and translate the information.
2. Tell the patient that it is not important.
3. Explain to the patient that that is how health care professionals write and it is not for patients to read.
4. Tell the patient that it doesn't make sense to her either.


Sit with the patient and translate the information.

Rationale: Entries in the medical record should be done with approved terms and abbreviations. The nurse should be able to translate the information for the patient. The nurse should not tell the patient that the information is not important or tell the patient that that is how health care professionals document. The patient has the right to read and review his medical record. Telling the patient that the documentation does not make sense is not an appropriate response.

Nursing

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The client diagnosed with hypertension develops a cold. Which information regarding over-the-counter medications should the nurse teach?

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