What are the benefits and downsides of using surveys?
What will be an ideal response?
Benefits: to capture people’s attitudes and opinions and be able to track them over time. It also provides anonymity, which allows more honest data to be captured. Downsides: correct use requires someone trained in survey research; may be unreliable and expensive
You might also like to view...
David recognizes how his behavior impacts others. This is which component of ethical leadership?
A. moral sensitivity B. moral judgment C. moral motivation D. moral action
Which of the following describes Phase 1 of the emergence of a third culture?
A. Initial contact may result in the person withdrawing from the other person (or culture). B. The parties evaluate the need for continued interaction. C. Norms for interaction have evolved to the point where they feel “natural” to both parties. D. Interdependence results in more nuanced development and maintenance of a third culture.
Which of the following can influence how satisfied a customer is with a service?
A. Uncontrollable situational factor B. Customers' emotions C. Product features D. Customers' perception of service quality E. All of the above
Under Title VII, an employee alleging illegal discrimination has the right to file a complaint with the:? A) ?Equal Employment Opportunity Commission (EEOC)
B) ?American Federation of Labor/Congress of Industrial Organizations (AFL-CIO). C) ?National Labor Relations Board. D) ?Election of remedies.