The customers at Marielle's coffee shop want to grab a quick cup of coffee before boarding the commuter train into the city. The sign in the window promises "Quick, In-and-Out Service," and usually Marielle's keeps that promise. But one morning, customers were frustrated when the staff behind the counter showed more interest in gossiping about their social lives than in waiting on customers. Marielle's shop is suffering from a ________ gap.

A. communications
B. standards
C. delivery
D. social expectations
E. knowledge


Answer: C

Business

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If 35 percent of the recent dividend paid by Yankees Corporation was correctly considered to be a liquidating dividend, how would this distribution affect each of the following accounts? Additional Retained Paid-In Capital Earnings

a. No effect Decrease b. No effect No effect c. Decrease No effect d. Decrease Decrease

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Pepsi has cooperated with America on the Move to improve many of its products and their labels, such as reducing the saturated fat in its Frito-Lay Ruffles. This form of social responsibility most directly impacts shareholders.

Answer the following statement true (T) or false (F)

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Given the following opportunity loss function, determine the loss when 600 units are sold

Opportunity loss = 2 (600 - X) for X ? 600, otherwise 0. A) 2 B) 600 C) 1,200 D) 0 E) 300

Business