Email messages and memos differ from letters in that they are

a. written to employees within a company.
b. less formal in tone and formatting.
c. subject to less grammatical scrutiny.
d. more formal in tone.


B

Business

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Which of the following is not a purpose of a manager?

A. plan B. organize C. lead D. control E. increase globalization

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One of the biggest mistakes any service provider can make is to deny accountability in dealing with the customer.

Answer the following statement true (T) or false (F)

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Which of the following leases are most commonly used by community and neighborhood centers?

A. Variable-rate lease B. Percentage lease C. Fixed-rate lease D. Pro bono lease E. Sliding scale lease

Business

A mall-intercept company generally has its offices located within a local shopping mall

Indicate whether the statement is true or false

Business