Kelly really prided himself on his knowledge of British royal history. He had three main points in his informative speech, his first being the ancient lineage of Queen Elizabeth. By the time he got through his listing all of the ancestors of the queen, his audience looked bored from all these facts. What was Kelly's error in this situation?
A) not making his key ideas short and simple
B) not reinforcing his key ideas nonverbally
C) not reinforcing his key ideas verbally
D) not building redundancy into the speech
Answer: A
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Mirachelle is a pastor at a church. While delivering a sermon earlier this morning, many members of her congregation nodded their heads in agreement. Which goal of persuasion does this best illustrate?
A. strengthen attitudes, beliefs, or values B. weaken attitudes, beliefs, or values C. change attitudes, beliefs, or values D. motivate the audience to take action
Emotional intelligence indicates that an individual knows how to handle emotion effectively in the workplace.
Answer the following statement true (T) or false (F)
The first phase of repair is intrapersonal repair
Indicate whether this statement is true or false.
Satisfaction means the team feels it has accomplished its task and members have been recognized individually for their contributions
Indicate whether this statement is true or false.