The kinds of complaints nonprofits are most likely to receive involve

a. issues involving times when people's expectations were exceeded
b. issues involving large monetary and time cost for the audience member
c. issues like broken items and somewhat discourteous employees
d. issues that are "little things" like delayed services, and impersonal medical care
e. none of the above


B

Business

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In order to arrive at an actual interest rate, a __________ is an amount added to the bank's theoretical cost of obtaining funds to lend

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If you are contributing to a 401(k) plan at work, you can still contribute to

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