When we tend to attribute inherent characteristics or our personality to successful behavior and situational factors to our unsuccessful behaviors, we illustrate

a. the self-serving bias.
b. the fundamental attribution error.
c. perception checking.
d. equal-status contact.
e. metacommunication.


a

Communication & Mass Media

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Indicate whether the statement is true or false

Communication & Mass Media

Which of the following is something PR work on a global scale has in common?

a. managing new languages and cultures b. decision-making styles c. media type used d. amount of government control

Communication & Mass Media

All of the following are part of the agenda planning process except:

A. Determining what will occur B. Determining what order things will happen C. Requesting potential agenda items D. Addressing logistical concerns E. All are part of the agenda planning process.

Communication & Mass Media

An audience that believes the crisis is not the organization’s fault, but thinks the results of the crisis are severe is a(n) ________ audience

a) bemused b) concerned c) animated d) antagonistic

Communication & Mass Media